Privacy Policy

Our Commitment to Your Privacy

At thalorivemyqua, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our financial planning services.

We are committed to maintaining the confidentiality and security of your personal information in accordance with Australian Privacy Principles and applicable privacy laws.

Information We Collect

We collect information you provide directly to us, such as:

• • Name, email address, phone number, and postal address
• • Financial information relevant to our planning services
• • Communication preferences and service feedback
• • Website usage data through cookies and analytics tools

How We Use Your Information

We use the information we collect to:

• • Provide and improve our financial planning services
• • Communicate with you about your account and services
• • Send relevant information and updates about our services
• • Comply with legal obligations and protect our legitimate interests

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for providing our contracted services

How We Share Your Information

We may share your information in the following circumstances:

• • With service providers who assist in delivering our services
• • When required by law or to protect legal rights
• • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information in certain circumstances
• • Object to processing of your personal information for direct marketing
• • Lodge a complaint with the Australian Privacy Commissioner

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please refer to our separate Cookie Policy. Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically retained for seven years in accordance with Australian tax and business record requirements.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: